Mastering the Challenges of Denied Life Insurance Claims in Massachusetts

Life insurance provides a sense of security for many families, offering the promise of financial protection when a loved one passes away. However, the process of filing a life insurance claim is not always straightforward. When a claim is denied, the emotional burden of losing someone dear can be compounded by the financial stress of navigating a confusing and difficult legal process. In Massachusetts, the denial of a life insurance claim can leave families feeling overwhelmed and unsure of their next steps. Understanding why claims are denied and what can be done is crucial for individuals who want to pursue the benefits they are entitled to. At, Trief & Olk , we are here to guide you through the legal process and help you navigate the complexities of your case.

Why Life Insurance Claims Are Denied

There are several reasons why a life insurance claim may be denied in Massachusetts. One of the most common reasons is the failure to disclose important information on the life insurance application. Insurance companies rely on accurate information when they decide whether to issue a policy. If there are any omissions or misrepresentations, the insurer may deny a claim later on, arguing that they would not have issued the policy if they had known the truth. This could include failing to report pre-existing medical conditions, previous surgeries, or lifestyle habits like smoking.

Another reason claims are denied is the lapse of the policy. Life insurance policies often require timely payment of premiums. If the policyholder misses a payment or stops paying altogether, the policy may lapse, and the insurer will refuse to pay the claim. Even if a person tries to reinstate the policy after it lapses, there may be issues with coverage depending on the length of the lapse or the terms of reinstatement.

Suicide is another cause for denial. Many life insurance policies have a suicide clause, which states that if the insured dies by suicide within a certain period—usually two years from the start of the policy—the insurer will not pay out. After this period, however, the policy may pay the full benefit. It is important to carefully read the terms of the policy to understand how such exclusions work.

Insurance companies may also deny claims based on accusations of fraud or illegal activity. If the insurer suspects that the insured’s death occurred during the commission of a crime or was the result of fraudulent activity, they may deny the claim. This can lead to complicated legal battles, as families try to prove that the death was unrelated to such activities.

Ted Treif (Partner)

Life insurance attorney since 1976

Barbara Olk (Retired)

Life insurance attorney since 1976

Eyal Dror (Associate)

Life Insurance Attorney since 2007

The Contestability Period in Massachusetts

Massachusetts law allows life insurance companies to review claims with special scrutiny during the “contestability period,” which typically lasts two years from the time the policy is issued. During this period, if the insurer discovers that the policyholder provided inaccurate information or omitted important facts on the application, they have the right to deny the claim, even if the death occurred from natural causes. After the contestability period ends, the insurer’s ability to deny a claim is more limited, but they may still refuse to pay if they believe fraud occurred.

Understanding the contestability period is essential for anyone who is filing a claim or dealing with a denial in Massachusetts. Families who are unfamiliar with the legal language surrounding life insurance may be confused about why a claim was denied, especially if the cause of death seems unrelated to any inaccuracies on the application. Consulting with someone familiar with these policies can help clarify whether the denial was legitimate and what steps can be taken to appeal the decision.

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We contacted Trief & Olk to help us with a life insurance issue and Shelly Friedland was the attorney assigned to our case. Before Shelly took our case she explained to us that the likelihood of our success without going to court was possible but not likely. Unfortunately we did not get the outcome we had hoped for but it was our decision to not move forward and have our case litigated. Shelly is very knowledgeable and was very straight-forward in her assessment of our case as we moved forward. She was very patient and thorough in answering our questions. She always responded in a timely manner and listened to our concerns. We would certainly recommend Shelly and would use her firm again in the future.”

- John Ramig

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If there is any possibility of winning your life insurance case – this is the place to do it for you. They are efficient, honest and will achieve the best possible outcome.

Shelly Friedland worked on my case where a life insurance policy had lapsed and was even a few days beyond the grace period. Farmers had rejected my claim twice and was unwilling to take a second look. Shelly was able to get them to pay the entire claim without going to court, and the full amount was deposited in my account within a couple months. Highest recommendation.”

- Kathleen Brown

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Trief & Olk is a superior law firm. Their attorneys and other legal professionals have a brilliant understanding of the law and the litigation process. They diligently perform their work in an efficient, strategic and cost-effective manner to ensure the best possible outcomes for their clients.

- Christopher Hughes

What to Do After a Denial

Facing a denied life insurance claim can feel like hitting a wall, but it is important to know that denial is not always the end of the road. In Massachusetts, there are several steps you can take if your life insurance claim has been denied. First, carefully review the denial letter from the insurance company. This letter should explain the reason for the denial, whether it is due to a lapse in payment, misrepresentation on the application, or other reasons.

Next, gather all relevant documents related to the life insurance policy. This includes the original policy, any communication with the insurance company, medical records, and proof of premium payments. These documents will be necessary to build a case if you decide to appeal the denial.

Appealing a denial requires presenting a strong argument to the insurance company, and this can be difficult without legal guidance. Some families attempt to handle the appeal on their own, but this can result in frustration if they are unfamiliar with the specific regulations and requirements in Massachusetts. A knowledgeable guide can help you understand the laws and insurance practices that apply to your case.

If the insurance company continues to deny the claim after an appeal, the next step may be to file a lawsuit. This can be a time-consuming and complicated process, and it may require evidence and testimony from medical professionals, witnesses, and even the insurance company’s representatives. Although this route can be daunting, it may be the only way to obtain the benefits that were promised.

Life Insurance Denial Statistics

20%

The annual average number of life insurance claims denied.

$50 Million

The yearly average dollar amount of claims denied by life insurance companies.

.2%

The number of claims appealed annually by consumers.

The Role of Massachusetts Law in Life Insurance Claims

Massachusetts law plays an important role in determining whether a life insurance claim can be denied. Insurance companies must follow specific rules when handling claims and cannot arbitrarily deny them without valid reasons. If an insurance company wrongfully denies a claim, it may be held accountable under Massachusetts law, which provides avenues for appealing the decision.

For example, Massachusetts requires that insurance companies act in good faith when handling claims. If an insurer denies a claim without conducting a proper investigation, it may be in violation of this requirement. Additionally, the state’s laws protect policyholders and beneficiaries by regulating how insurance companies handle disputes, and there are legal remedies for those who feel they have been wronged by an unjust denial.

Massachusetts law also regulates the statute of limitations on life insurance claims. If a claim has been denied, beneficiaries typically have a certain period to file an appeal or take legal action. Failing to act within this timeframe can result in the forfeiture of the right to challenge the denial. The statute of limitations varies depending on the specific circumstances of the case, making it important to act quickly and consult with someone familiar with Massachusetts laws.

Why Legal Guidance Is Important for Denied Life Insurance Claims

While it may be tempting to handle a life insurance claim denial on your own, the complexities of Massachusetts insurance law can make the process difficult. A denied claim often involves interpreting the fine print of a life insurance policy and understanding the legal reasons for the denial. Without guidance, families may struggle to challenge the insurance company effectively.

Legal guidance becomes particularly important when dealing with large insurance companies that have vast resources and experienced representatives on their side. These companies are focused on protecting their bottom line and may not be eager to reverse a denied claim without a fight. Having someone on your side who understands how to navigate Massachusetts laws and insurance practices can make a significant difference.

By working with someone knowledgeable, you can ensure that your case is handled with the attention it deserves. Whether the issue is misrepresentation, lapse of payment, or a disputed exclusion, a skilled guide can review the details of the policy, gather necessary evidence, and present a compelling case for why the denial should be overturned. This support can relieve much of the stress that families face after a claim is denied, allowing them to focus on healing from their loss while their case is handled with care.

The denial of a life insurance claim in Massachusetts can feel like a devastating blow, especially when families are counting on the financial support that was promised. However, understanding the reasons behind the denial, knowing your rights under Massachusetts law, and pursuing an appeal or lawsuit can help you fight for the benefits your family deserves. With the right guidance, you can navigate the complexities of denied life insurance claims and work toward a resolution.

If your life insurance claim has been denied and you are unsure of your next steps, it is important to act quickly. The laws in Massachusetts are designed to protect policyholders and beneficiaries, but there are time limits for taking action. Seeking assistance can help you move forward with confidence, knowing that your case is being handled by someone who understands the legal process.

At Trief & Olk, we are committed to helping families who have faced the challenge of denied life insurance claims. Our firm is dedicated to guiding you through the legal complexities and ensuring that your case is thoroughly reviewed and fought for. If you are dealing with a denied life insurance claim, contact us today to learn more about how we can help.