Illegal Beneficiary Changes: What Happens When Someone Alters a Policy Without Consent?

Life insurance policies are essential financial tools, providing peace of mind to policyholders and their families. The person designated as the beneficiary is typically the individual or entity that will receive the policy benefits upon the policyholder’s death. However, what happens when a life insurance policy is altered without the consent of the policyholder, specifically when a beneficiary change is made illegally?
An illegal beneficiary change occurs when someone, often an unauthorized party, manipulates or forges a policyholder’s signature or misleads them into making a change to their beneficiary designation without their knowledge or consent. This kind of alteration can create significant complications, both for the policyholder’s family and for the insurer, as it questions the legality of the beneficiary’s claim. In some cases, it can even lead to legal disputes, impacting the financial future of those involved. Understanding the process and consequences of an illegal beneficiary change is crucial for both policyholders and their families, particularly when disputes arise over who rightfully receives the life insurance benefits.

The Role of Beneficiary Designations in Life Insurance Policies Illegal Beneficiary Changes: What Happens When Someone Alters a Policy Without Consent?

Beneficiary designations are one of the most critical aspects of a life insurance policy. They directly determine who will receive the policy’s payout after the policyholder’s death. A clear and legally valid beneficiary designation helps to avoid confusion, disputes, and delays in benefit disbursement. Beneficiaries can be individuals (such as a spouse, child, or sibling), trusts, or even charities, depending on the policyholder’s preferences. However, the process of changing beneficiaries is not always straightforward. Life insurance companies require that all beneficiary changes be documented and signed by the policyholder. This ensures that the policyholder has willingly made the decision to alter their beneficiary designations.

Ted Trief (Partner)

Life insurance attorney since 1976

Barbara Olk (Retired)

Life insurance attorney since 1976

Eyal Dror (Associate)

Life Insurance Attorney since 2007

In cases where an unauthorized beneficiary change is suspected, it is crucial to evaluate whether the alteration was done with the policyholder’s consent or if fraudulent activity was involved.

What Makes a Beneficiary Change Illegal?

There are several scenarios where a life insurance policy’s beneficiary change can be deemed illegal. Understanding these scenarios is important for recognizing potential fraud or manipulation.
  1. Forgery or Fraudulent Signatures: A change to the beneficiary designation that is made by forging the policyholder’s signature or altering their personal information without their knowledge is illegal. For example, if a third party (such as a relative or business associate) forges the policyholder’s name on a change of beneficiary form, the change is not legally binding. 
  2. Coercion or Undue Influence: In some cases, a policyholder may be pressured or coerced into making a beneficiary change they would not otherwise have made. This can involve manipulation, threats, or deceit by a person who stands to benefit from the change. In these cases, the policyholder may not have acted voluntarily, rendering the change invalid. 
  3. Lack of Mental Competence: If a policyholder is mentally incapacitated or under duress at the time of making a beneficiary change, the alteration may not hold legal weight. For example, if the policyholder is ill or experiencing cognitive decline, they may not be in a position to make an informed decision about their beneficiary designations. 
  4. Misrepresentation by the Insurer: Sometimes, insurance companies may be involved in a mistake or misrepresentation when altering beneficiary designations. If an insurer changes the beneficiary designation without the proper consent or fails to follow the required protocol for such a change, the modification may be invalid. Insurers are required to adhere to specific guidelines when making beneficiary changes, and failure to do so may constitute negligence.

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The Consequences of an Illegal Beneficiary Change

When a beneficiary change is made illegally, there are several legal and financial consequences. The most immediate impact is the dispute over who is entitled to the benefits under the policy. This can lead to the following:
  • Legal Battles: The most common consequence of an illegal beneficiary change is a legal dispute over the rightful recipient of the policy benefits. Beneficiaries who were originally designated may challenge the change in court, arguing that it was made under fraudulent or coercive circumstances. This can be a lengthy and costly process, involving extensive legal documentation and potentially, witness testimony. 
  • Delays in Payout: If a policyholder’s beneficiary designation is contested, the insurer may delay the payout of the life insurance benefits until the dispute is resolved. During this period, the rightful beneficiary could face financial hardship, especially if the policy was intended to support the family or loved ones of the policyholder after their death. 
  • Potential Financial Penalties: If it is found that an insurance company allowed an illegal beneficiary change, the insurer may be held financially responsible for failing to follow protocol. This could result in compensation for the wrongful beneficiaries or even the policyholder’s estate in some cases. In extreme cases, insurance companies may be subject to regulatory penalties for failing to adhere to legal requirements regarding beneficiary changes. 
  • Emotional and Psychological Stress: For families and loved ones, an unauthorized change to a life insurance policy can cause emotional distress and uncertainty. The policyholder’s family may be forced to navigate the complexities of a legal battle, which can lead to strained relationships and financial strain.

Settlements & Verdicts

$3 Million Policy

William Penn Life Insurance

$1.2 Million Policy

Primerica

$1.5 Million Policy

Metropolitan Life Insurance Company

$1 Million Policy

Protective Life Insurance

$675,000 Settlement

Confidential Settlement

$4.3 Million Policy

State Farm, Primerica, Farmers, BrightHouse

How Can You Contest an Unauthorized Change?

If you believe that a beneficiary change was made to a life insurance policy without the policyholder’s consent, there are several steps you can take to contest the alteration.
  1. Request Documentation from the Insurer: The first step in challenging an unauthorized beneficiary change is to request all relevant documents from the insurance company. This includes the original policy, the change of beneficiary form, and any signatures or witness statements involved in the alteration process. Insurers are required to keep accurate records of all changes made to a policy. 
  2. Gather Evidence: In order to prove that the beneficiary change was made without consent, you may need to gather additional evidence. This can include witness statements from individuals who were present during the policyholder’s last interactions with the insurer, medical records, or evidence of the policyholder’s mental state at the time of the change. 
  3. Consult a Lawyer: Engaging an attorney with expertise in life insurance disputes is critical in challenging an unauthorized beneficiary change. A lawyer can help you navigate the legal process, evaluate the strength of your case, and take the necessary steps to protect your rights as a legitimate beneficiary. 
  4. File a Lawsuit: If the insurer or other parties involved in the beneficiary change refuse to honor the rightful beneficiary, it may be necessary to file a lawsuit. A legal case can help clarify the legitimacy of the change and force the insurer to pay the policy benefits to the rightful beneficiary. 

How Can Policyholders Prevent Unauthorized Changes?

While it is not always possible to prevent an unauthorized beneficiary change, there are steps that policyholders can take to safeguard their life insurance policies and ensure their beneficiaries are not changed without their consent:
  1. Regularly Review Your Policy: It is essential for policyholders to review their life insurance policies periodically to ensure that the beneficiary designations remain up to date. Life circumstances, such as marriage, divorce, or the birth of children, can alter the intended beneficiaries, and it is crucial to ensure that the policy reflects those changes. 
  2. Secure Personal Information: Keeping personal information, including life insurance details, secure and private is key. This can prevent unauthorized individuals from accessing and altering the policyholder’s beneficiary information. If someone other than the policyholder is attempting to change the beneficiary information, it should raise a red flag. 
  3. Consult with an Attorney: Engaging a legal professional to assist with setting up life insurance policies or to make changes to beneficiaries can help ensure that all modifications are legally binding and follow the proper procedures. An attorney can also provide advice on how to prevent fraud or manipulation of the policy. 
  4. Create a Clear Will: To avoid disputes after death, it is advisable to create a clear will that outlines the policyholder’s intentions regarding their life insurance policy and the distribution of assets. This will provide legal clarity in the event of a dispute and ensure that the policyholder’s wishes are respected. 
Unauthorized beneficiary changes are a serious matter in the world of life insurance. Whether it’s the result of fraud, coercion, or negligence, the consequences can be far-reaching, affecting not only the intended beneficiaries but also the insurer and other parties involved. For those who find themselves in a situation involving an illegal beneficiary change, the best course of action is to gather evidence, consult a lawyer, and take steps to protect their rights. Policyholders must be vigilant about safeguarding their life insurance policies and ensuring that their intentions are clear. Life insurance is designed to provide security and peace of mind, and it should reflect the wishes of the policyholder and not be subject to manipulation. If you suspect that an unauthorized change has been made, it’s important to act quickly and pursue the legal remedies available. At Trief & Olk, we specialize in life insurance disputes and are here to help you navigate these complex issues. If you believe that your life insurance policy has been altered without consent, we offer a free consultation to discuss your case and help you take the necessary steps to resolve the situation.

To learn more about this subject click here: Life Insurance Claim Denials and “Post-Claim Underwriting”