Can New York Beneficiaries Reopen a Closed Denied Life Insurance Claim?

Life insurance policies are meant to provide financial support to loved ones after the policyholder’s death. However, life insurance claims are sometimes denied, leaving beneficiaries unsure of their next steps. If you’re a beneficiary in New York and your claim was denied, you may be wondering if it’s possible to reopen a closed claim. Fortunately, under certain circumstances, it may be possible to challenge a denied claim and have it reconsidered.

Understanding Why Life Insurance Claims Are Denied  Can New York Beneficiaries Reopen a Closed Denied Life Insurance Claim?

Before diving into the process of reopening a denied claim, it’s essential to understand why a claim might have been denied in the first place. Insurance companies can deny life insurance claims for several reasons, which can range from policyholder mistakes to disputes about the cause of death. The most common reasons for life insurance claim denials include:

Material Misrepresentation

Insurance companies may deny claims if they believe the policyholder misrepresented or omitted critical information during the application process. This could involve failing to disclose a pre-existing medical condition or providing false information on the application. If the insurer can prove that the policyholder provided inaccurate information, they may deny the claim.

Policy Lapse

A policy lapse occurs when the policyholder fails to pay premiums for an extended period, causing the insurance coverage to expire. If a policy lapses and the policyholder dies, the beneficiary may not be entitled to receive the death benefit unless they can prove that the policyholder made a payment or was otherwise entitled to continued coverage.

Ted Trief (Partner)

Life insurance attorney since 1976

Barbara Olk (Retired)

Life insurance attorney since 1976

Eyal Dror (Associate)

Life Insurance Attorney since 2007

Suicide Clause

Many life insurance policies have a suicide exclusion clause. If the policyholder dies by suicide within a specified period—often two years—after the policy is issued, the insurer may deny the claim. This clause is in place to prevent individuals from purchasing life insurance with the intent to commit suicide shortly thereafter.

Cause of Death Disputes

Insurers may dispute the cause of death if they believe the cause is inconsistent with the information provided or the policy’s terms. For example, if a policyholder dies in an accident, the insurer might investigate whether the death falls under the policy’s exclusions, such as deaths resulting from drug use or hazardous activities.  

Is It Possible to Reopen a Denied Claim in New York?

In New York, beneficiaries who have had a life insurance claim denied may have several legal options to reopen the case, especially if they believe the insurer’s decision was wrongfully made. However, reopening a claim is not always a straightforward process, and it generally requires taking specific steps to challenge the insurer’s denial.

Understand the Reason for Denial

The first step in challenging a denied life insurance claim is to thoroughly understand the reason for the denial. Insurance companies are required to send a formal denial letter explaining why the claim was rejected. This letter should provide details on the specific reason for the denial and reference the clauses in the policy that were cited. As a beneficiary, you must carefully review this denial letter. If you are unsure about any of the reasons listed, it may be helpful to seek assistance from a life insurance lawyer who can explain the insurer’s decision and determine if it was made in error.

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We contacted Trief, Olk & Dror to help us with a life insurance issue and Shelly Friedland was the attorney assigned to our case. Before Shelly took our case she explained to us that the likelihood of our success without going to court was possible but not likely. Unfortunately we did not get the outcome we had hoped for but it was our decision to not move forward and have our case litigated. Shelly is very knowledgeable and was very straight-forward in her assessment of our case as we moved forward. She was very patient and thorough in answering our questions. She always responded in a timely manner and listened to our concerns. We would certainly recommend Shelly and would use her firm again in the future.”

- John Ramig

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If there is any possibility of winning your life insurance case – this is the place to do it for you. They are efficient, honest and will achieve the best possible outcome.

Shelly Friedland worked on my case where a life insurance policy had lapsed and was even a few days beyond the grace period. Farmers had rejected my claim twice and was unwilling to take a second look. Shelly was able to get them to pay the entire claim without going to court, and the full amount was deposited in my account within a couple months. Highest recommendation.”

- Kathleen Brown

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Trief, Olk & Dror is a superior law firm. Their attorneys and other legal professionals have a brilliant understanding of the law and the litigation process. They diligently perform their work in an efficient, strategic and cost-effective manner to ensure the best possible outcomes for their clients.

- Christopher Hughes

Appeal the Denial

In New York, most life insurance policies allow for an appeal of a denial. If you believe that the insurer has made an error in denying your claim, you can file an appeal. During this process, you will have the opportunity to submit new information, evidence, or documents that may help your case. For instance, if your claim was denied due to a policy lapse but you can provide proof that the premiums were paid or the lapse occurred because of an insurer’s mistake, you may be able to have the denial overturned. If the denial was due to a misunderstanding about the cause of death, new medical records or evidence can be used to clarify the situation. While many insurance companies have internal appeal procedures, it is essential to file your appeal within the time limits specified in the policy. Some insurance companies have strict deadlines for appeals, and missing this deadline can prevent you from reopening your claim.

File a Lawsuit

If your appeal is unsuccessful or the insurer refuses to provide a satisfactory response, you may have the option to file a lawsuit against the insurance company. In New York, beneficiaries have the right to take legal action to recover life insurance benefits if their claim was wrongfully denied. Filing a lawsuit can be a lengthy and complicated process, but it may be the most effective way to ensure that your claim is heard. The court will review the evidence, examine the terms of the insurance policy, and determine whether the insurer acted in bad faith or wrongly denied the claim. In some cases, life insurance companies may offer a settlement after a lawsuit is filed. However, it’s essential to consult with an experienced attorney to ensure that any settlement offer is fair and reasonable based on the facts of your case.

ERISA Claims

If the life insurance policy is provided through an employer-sponsored plan, there may be additional considerations for challenging a denial. Life insurance policies governed by the Employee Retirement Income Security Act (ERISA) have specific rules and procedures for appealing denials. ERISA claims often involve different timelines and legal standards than individual life insurance policies. It’s important to seek guidance from an attorney experienced in handling ERISA-related claims if your policy is part of an employer-provided plan.

Seek Legal Help

Navigating the process of reopening a denied life insurance claim can be complex, especially if you’re dealing with a large insurance company that has vast resources. That’s why it’s highly recommended to consult with a lawyer who specializes in life insurance disputes. A knowledgeable attorney can guide you through the process, including filing the appeal, gathering evidence, negotiating with the insurance company, and representing your interests in court. Working with a skilled lawyer increases the likelihood of having your denied claim reopened and ultimately paid. Reopening a closed denied life insurance claim in New York is not always an easy task, but beneficiaries do have options. Whether through appealing the denial or filing a lawsuit, there are legal avenues available to ensure that beneficiaries receive the benefits they are entitled to under the policy. If you or a loved one is facing a denied life insurance claim, don’t hesitate to reach out to Trief, Olk & Dror for help. Our team of experienced attorneys specializes in life insurance disputes and is committed to fighting for your rights. We offer a free consultation to discuss your case and explore your options.

To learn more about this subject click here: Appealing a Denied Life Insurance Claim: A Step-by-Step Guide for New Jersey Beneficiaries