What New York Beneficiaries Should Know About Contesting Life Insurance Denials

Losing a loved one is one of the most challenging experiences anyone can go through. During such a difficult time, many beneficiaries look to life insurance policies as a financial safety net to ease their burden. However, in some cases, beneficiaries are met with the unfortunate news that their claims have been denied. This can leave people feeling confused, frustrated, and helpless. If you are a beneficiary in New York facing a life insurance denial, it is important to understand your rights and the steps you can take to contest the denial.

Reasons Life Insurance Claims Are Denied

When an insurance company denies a life insurance claim, it is important to first understand why the claim was denied. There are several reasons an insurance company may reject a claim, and not all of them are justified. Some common reasons for denials include a failure to pay premiums, a misstatement on the insurance application, or claims filed after the policyholder’s death during a contestability period. The contestability period is a time frame, usually two years from the start of the policy, during which the insurer can investigate the circumstances of the policyholder’s death. If the insurance company believes there has been a misrepresentation or fraud in the application, they may contest the claim and refuse to pay out. However, after the contestability period ends, the insurer can only deny the claim for fraud or other specific reasons. If the claim was denied due to an apparent error or misunderstanding, there may be steps you can take to appeal or contest the decision. Understanding the reason for the denial will help guide the next steps in addressing the issue.

Understanding the Denial Letter

The insurance company will typically send a denial letter explaining the reasons for rejecting the claim. This letter will outline the specific grounds for denial and may include references to the policy’s terms and conditions. It is crucial for beneficiaries to carefully review this letter, as it may contain important information regarding the claim and their options for appealing the decision.

Ted Trief (Partner)

Life insurance attorney since 1976

Barbara Olk (Retired)

Life insurance attorney since 1976

Eyal Dror (Associate)

Life Insurance Attorney since 2007

The denial letter will usually reference specific clauses in the life insurance policy and may include language that you do not fully understand. Don’t hesitate to ask for clarification from the insurance company or seek legal advice. Having a thorough understanding of the reasons for the denial will help you determine whether the rejection was justified or if there is a valid reason to challenge it.

Your Rights as a Beneficiary

As a beneficiary in New York, you have certain rights when contesting a life insurance denial. The first thing you should know is that you are entitled to a full and fair review of the claim denial. If you believe the denial was made in error, you can challenge the decision by appealing the denial. Insurers are required to provide an appeal process, and it is important that you follow the correct procedures when filing an appeal. The process for contesting a life insurance denial typically involves submitting additional evidence or documentation to support your case. This could include medical records, statements from witnesses, or other relevant information that may not have been considered during the initial review. The insurer is obligated to review your appeal and respond within a reasonable timeframe. In some cases, it may be helpful to work with a lawyer who can assist with gathering evidence and preparing your appeal. Contesting a life insurance denial can be a complicated process, and having professional support may increase your chances of success.

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We contacted Trief & Olk to help us with a life insurance issue and Shelly Friedland was the attorney assigned to our case. Before Shelly took our case she explained to us that the likelihood of our success without going to court was possible but not likely. Unfortunately we did not get the outcome we had hoped for but it was our decision to not move forward and have our case litigated. Shelly is very knowledgeable and was very straight-forward in her assessment of our case as we moved forward. She was very patient and thorough in answering our questions. She always responded in a timely manner and listened to our concerns. We would certainly recommend Shelly and would use her firm again in the future.”

- John Ramig

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If there is any possibility of winning your life insurance case – this is the place to do it for you. They are efficient, honest and will achieve the best possible outcome.

Shelly Friedland worked on my case where a life insurance policy had lapsed and was even a few days beyond the grace period. Farmers had rejected my claim twice and was unwilling to take a second look. Shelly was able to get them to pay the entire claim without going to court, and the full amount was deposited in my account within a couple months. Highest recommendation.”

- Kathleen Brown

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Trief & Olk is a superior law firm. Their attorneys and other legal professionals have a brilliant understanding of the law and the litigation process. They diligently perform their work in an efficient, strategic and cost-effective manner to ensure the best possible outcomes for their clients.

- Christopher Hughes

Steps to Take After a Life Insurance Denial

After receiving a life insurance claim denial, it is important to act promptly. The first step is to carefully review the denial letter to understand the insurer’s reasoning. If the reason for the denial seems unclear or unjustified, the next step is to gather all relevant documentation related to the policyholder’s death, including medical records, a death certificate, and any correspondence with the insurance company. Once you have gathered the necessary information, you can begin the appeals process. The insurer may require specific documentation or forms to process your appeal, so it is important to follow their instructions carefully. Be sure to provide all the requested information and submit your appeal within the deadline. If the insurer continues to deny the claim after you have submitted your appeal, you may need to consider other legal options, such as filing a lawsuit. In such cases, having a lawyer who understands the complexities of life insurance law can be invaluable.

When to Seek Legal Help

While many people are able to successfully contest a life insurance denial on their own, there are situations where legal assistance may be necessary. If the insurance company is unresponsive to your appeals or continues to deny your claim despite overwhelming evidence in your favor, it may be time to consult with a lawyer.

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State Farm, Primerica, Farmers, BrightHouse

An attorney can help you understand your rights and assess whether you have a strong case for filing a lawsuit. If the insurance company has acted in bad faith or violated the terms of the policy, a lawyer can help you pursue legal action to seek the benefits you are entitled to. New York law provides specific protections for beneficiaries, and having legal counsel can help you navigate the process and increase your chances of obtaining the life insurance payout.

Bad Faith Insurance Practices in New York

In some cases, insurance companies may deny life insurance claims for reasons that are not based on the policy terms but are instead motivated by bad faith. Bad faith refers to actions taken by an insurer to intentionally delay, deny, or underpay a valid claim. In New York, insurers are required to act in good faith when handling claims. If you believe the insurance company is acting in bad faith, you may have grounds for a lawsuit. Examples of bad faith practices include unreasonable delays in processing a claim, failure to provide a clear explanation for the denial, or refusing to investigate a claim properly. If you suspect that the insurer is acting in bad faith, it is important to consult with a lawyer who can help you understand your legal options and take appropriate action.

The Importance of Documentation

One of the most important aspects of contesting a life insurance denial is ensuring that you have all the necessary documentation to support your case. This includes medical records, death certificates, policy documents, and any communication with the insurance company. The more thorough and complete your documentation, the stronger your case will be. Insurance companies may be more likely to reconsider a denial if they see that the beneficiary has taken the time to gather supporting evidence and follow the proper procedures. It is also helpful to keep detailed records of all communications with the insurance company, including phone calls, emails, and letters. Contesting a life insurance denial can be a stressful and complex process, but it is important to remember that you have legal rights as a beneficiary in New York. If you believe the denial was unjustified, you have the option to appeal and, in some cases, take legal action. Understanding your rights, gathering the necessary documentation, and following the proper procedures are essential steps in contesting a denial and ensuring that you receive the life insurance benefits you are entitled to. If you are facing a life insurance denial and are unsure about your next steps, it may be beneficial to consult with a law firm like Trief & Olk. The team at Trief & Olk can guide you through the process and help you navigate the complexities of contesting a denial, ensuring that your rights are protected.

To learn more about this subject click here: Common Reasons for Denied Employment-Based Life Insurance Claims in Massachusetts and How to Overcome Them