Massachusetts Employment-Based Life Insurance: Proving Your Entitlement After a Denial

If you’ve had a claim for employment-based life insurance denied, you’re not alone. Many people face similar challenges when trying to collect benefits from an employer-sponsored life insurance policy. Whether it’s the death of a loved one or a difficult financial situation, the last thing you want to deal with is a denial from the insurance company. Fortunately, all hope is not lost. There are steps you can take to prove your entitlement and secure the benefits you’re rightfully owed.

Understanding Employment-Based Life Insurance

Life insurance is a common benefit provided through many employers. These policies are generally offered at little to no cost to the employee, and often provide basic coverage with the option to purchase additional benefits. While these policies can be incredibly valuable, navigating them can be complex, particularly if a claim is denied. These policies are governed by the Employee Retirement Income Security Act (ERISA), which sets strict rules for employee benefit plans, including life insurance. ERISA ensures that employees are entitled to a fair process when disputing insurance claim denials, and it requires companies to adhere to certain procedures during the claims process.

Common Reasons for a Denial

When a claim is denied, it’s often due to one of several common reasons. If the deceased individual did not have the required coverage, their beneficiaries might be denied benefits. Sometimes, the insurance company argues that the employee wasn’t eligible for the insurance coverage due to their employment status, such as if they had not been actively working at the time of their passing. If there were any mistakes in the paperwork or the claim was submitted incorrectly, the insurance company might deny the claim as well. Additionally, many life insurance policies have specific exclusions, such as suicide within the first two years or death due to illegal activities, which could also lead to a claim denial. In some cases, the insurance company might simply deny a claim due to insufficient documentation or information.

Ted Trief (Partner)

Life insurance attorney since 1976

Barbara Olk (Retired)

Life insurance attorney since 1976

Eyal Dror (Associate)

Life Insurance Attorney since 2007

What to Do After a Denial

If your claim has been denied, the first thing to do is review the denial letter carefully. The insurance company is required to explain why the claim was rejected, and understanding their reasoning is key to deciding what to do next. If the claim was denied due to missing documentation or mistakes, you may be able to provide the necessary information and appeal the decision. If the denial was based on policy exclusions or eligibility requirements, it’s important to assess whether there’s room to dispute that reasoning. The next step is to file an appeal with the insurance company. ERISA requires insurers to have an appeals process in place, which usually involves submitting additional documents or clarifications regarding the claim. During this phase, you may need to provide more evidence or correct any mistakes that were made in the initial claim. It’s crucial to include all relevant information to support your case, such as proof that the policy was active, evidence that the coverage should apply in the given situation, or corrected paperwork if there were errors in the original submission.

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We contacted Trief & Olk to help us with a life insurance issue and Shelly Friedland was the attorney assigned to our case. Before Shelly took our case she explained to us that the likelihood of our success without going to court was possible but not likely. Unfortunately we did not get the outcome we had hoped for but it was our decision to not move forward and have our case litigated. Shelly is very knowledgeable and was very straight-forward in her assessment of our case as we moved forward. She was very patient and thorough in answering our questions. She always responded in a timely manner and listened to our concerns. We would certainly recommend Shelly and would use her firm again in the future.”

- John Ramig

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If there is any possibility of winning your life insurance case – this is the place to do it for you. They are efficient, honest and will achieve the best possible outcome.

Shelly Friedland worked on my case where a life insurance policy had lapsed and was even a few days beyond the grace period. Farmers had rejected my claim twice and was unwilling to take a second look. Shelly was able to get them to pay the entire claim without going to court, and the full amount was deposited in my account within a couple months. Highest recommendation.”

- Kathleen Brown

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Trief & Olk is a superior law firm. Their attorneys and other legal professionals have a brilliant understanding of the law and the litigation process. They diligently perform their work in an efficient, strategic and cost-effective manner to ensure the best possible outcomes for their clients.

- Christopher Hughes

If you believe the insurance company is still wrongfully denying your claim after the appeal, seeking legal assistance is a smart move. A lawyer who is experienced in insurance claims can help you navigate the appeals process, especially if the case becomes more complex. Legal experts can help ensure that you follow the right procedures and can also represent your interests if the case goes to court. An attorney will help you gather the evidence needed, evaluate the insurance company’s reasoning, and fight to ensure you get the benefits you’re entitled to.

Timeliness Matters

In cases involving life insurance, time is of the essence. Insurance companies typically provide a set time frame within which you can appeal a claim denial. If you miss these deadlines, you could lose your ability to contest the denial. Under ERISA, you have a limited period to request a review of the insurer’s decision. If the appeal is unsuccessful, the law provides a window for taking the matter to court, but these deadlines are strict. Be sure to keep track of any timelines outlined in the denial letter or policy documents and act quickly to preserve your right to appeal.

Pursuing Legal Action if Necessary

If your claim continues to be denied after the appeal process, you might be wondering what to do next. Fortunately, the law allows you to take further action, particularly under ERISA, which gives you the right to pursue your case in federal court if the insurer wrongfully denies your claim. This is often the last resort after exhausting all internal appeal processes with the insurance company.

Settlements & Verdicts

$3 Million Policy

William Penn Life Insurance

$1.2 Million Policy

Primerica

$1.5 Million Policy

Metropolitan Life Insurance Company

$1 Million Policy

Protective Life Insurance

$675,000 Settlement

Confidential Settlement

$4.3 Million Policy

State Farm, Primerica, Farmers, BrightHouse

It’s important to remember that once a claim is taken to court, the process becomes more formal and may involve more detailed evidence and legal procedures. This is why having the support of an attorney who understands ERISA and insurance law is so important. They can help you navigate the legal system and present a solid case to the court, increasing your chances of success. In court, the judge will review the insurer’s decision based on the records and evidence provided during the appeal process. If it is determined that the insurance company wrongfully denied your claim, the court may order them to pay the benefits owed. Additionally, you might be entitled to other damages, such as penalties or interest on the overdue payment, depending on the specifics of your case.

Legal Assistance Can Make a Difference

If you’ve received a denial and feel overwhelmed by the process, it’s highly advisable to consult an attorney. They can guide you through the often complicated insurance dispute process, including helping you understand the terms of the policy, evaluating the denial’s validity, and managing any necessary appeals. An attorney’s experience can prove invaluable when it comes to drafting strong appeals and navigating the insurance company’s procedures. If the issue proceeds to court, having a skilled attorney by your side is essential for ensuring that your case is properly represented. Trief & Olk can assist you with these matters and provide the legal guidance you need to pursue your claim. A skilled team can evaluate the facts, review the policy, and help determine the best course of action. Whether it’s an error in paperwork or a dispute over eligibility, a legal professional will work to make sure that your interests are protected and that you receive the benefits you deserve. It’s undoubtedly frustrating to have a claim for employment-based life insurance denied, but it’s not the end of the road. With the right approach, you can challenge the denial and prove that you are entitled to the benefits. Carefully review the denial, gather the necessary evidence, and take the right steps to file an appeal. If necessary, seek legal advice to navigate the process effectively. By staying persistent and informed, you can maximize your chances of success in proving your entitlement to the benefits owed to you. If you find yourself struggling after a life insurance denial in Massachusetts, contact Trief & Olk for experienced legal guidance.

To learn more about this subject click here: Common Reasons for Employment-Based Life Insurance Denial for Beneficiaries in New York